Where are you located ?

  • Mike’s Meadow – Northend, Batheaston, Bath BA1 7EP

What is your cancellation policy ?

  • Bookings are made in advance and since spaces are limited we regret that we cannot offer refunds if your child are unable to attend sessions 3 weeks of the start day. However we will endeavour to offer you space to families from our waiting list.
  • If situations out of our control force us to cancel a session, for example weather warnings, high winds; electrical storms. This will only occur if there is a safety risk. In these circumstances Creative Roots – Outdoor Learning offer either an alternative session/date where possible, or a full refund.
  • Parent and child groups – advance block bookings are not refundable in the situation of not being able to attend session form your block.
  • If we need to postpone sessions due to a change in government guidelines we will credit the sessions to when we are able to start up again. 
  • If we need to cancel a session for any other reason you will be offered a refund or a credit. 
  • Creative Roots – Outdoor Learning reserve the right to cancel the session if we have got small numbers to run the session.
  • In all cases where we need to cancel we will let you know as soon as possible. 

Have you got insurance ?

  • Yes, we have Public Liability insurance up to £5,000,000, underwritten by Birnbeck Insurance Services.

Are you ofstead registered ?

  • Woodland Holiday Club is Ofsted registered childcare provider on the Early Years Register,

the compulsory part of the Childcare Register and the voluntary part of the Childcare Register.

Registration number 2659127 Approval Date: 6 October 2021

What about medical condition and special needs?

We endeavour to make our sessions as inclusive as possible and always do our best to accommodate individuals’ specific needs. If you or someone in your group has a medical condition or special needs then please contact us to discuss this further.

Is it safe space for children ?

Woodland Holiday Club

Safeguarding is of paramount importance to our group leaders. 

Children are always kept within line of sight of two or more adults. Our adult to child ratio is maintained, allowing many eyes to be kept on the children. Headcounts take place regularly. An important part of our safety is involving the children in their own safety precautions. At the beginning of the session the children work along with the adults to set boundaries for their play in that area. It empowers the children to be involved in their own safety and ensures they show safety precautions a far greater respect. 

Is there a minimum attendance ?

Woodland Holiday Club. In order to give children the best learning opportunities we ask for a minimum of two days attendance per week. Occasionally we have got day booking available.

What to wear ?

We will be outdoors all day, every day, come rain or shine!

Summer

  • Waterproofs
  • One pair of comfortable trousers (jogging bottoms or leggings)
  • One t-shirt, light long sleeved t-shirt
  • One fleecy zip up jacket (in a backpack just in case)
  • One pair of socks
  • Wellies or sturdy closed toe shoes (which you don’t mind getting wet and muddy!)
  • A sun hat for sunny days
  • Spare trousers & socks in backpacks
  • Sun screen applied before the session

Spring / Autumn

  • Waterproofs
  • One pair of comfortable trousers (jogging bottoms or leggings)
  • One long sleeved t-shirt or top
  • One thick jumper
  • One fleecy zip up jacket (in the backpack, just in case)
  • Two pairs of socks. On the bottom, one thin cotton sock, and the top, a thick wool or fluffy bed sock
  • Wellies or sturdy closed toe shoes (which you don’t mind getting wet and muddy!)
  • Spare trousers & socks in backpacks

Winter

  • Waterproofs
  • Base layer – thermals
  • Next bottom layer – fleece or other warm tracksuit bottoms
  • First top layer – long sleeve t-shirt or thin jumper
  • Second top layer – fleece jumper
  • Third top layer – fleece jacket
  • Neck scarf
  • Hat and gloves
  • Four pairs of socks. Two pairs to wear (on the bottom, one thin cotton sock, and the top, a thick wool or fluffy bed sock) and two spare pairs to be packed in the backpack
  • Extra Jumpers to be packed in backpack for really cold days
  • Snow boots or sturdy warm outdoor boots
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